Last updated on August 20, 2018
(In this policy, ‘us’ and ‘our’ refer to Station A. ‘You’ and ‘your’ refer to the user.)
What kinds of information do we collect?
We collect contact information and other personal information from you so that we can reach out to you with opportunities to deploy clean energy solutions, alert you to new developments, and associate you with your organization. This information includes:
- Email address
- Phone Number
- IP Address
- Browser Model
- Operating System
We collect the information that you input to the platform so that we can personalize your expereince. This includes:
- Address(es) of interest
- Product(s) of interest
- Collections you create
- Load data that you upload
- Simulations that you create
- Any other data you store in the Station A platform
We track your usage of the platform, for billing purposes and to inform our product development. This includes:
- Place views
How do we collect this information?
We collect your contact information either when you directly input it to the Platform or from your third-party identity provider. We collect your IP address, browser model, and operating system automatically when you access our site. The rest of the information you input to the site through the flow of using the product.
How do we use this information?
Energy users, we use the information you provide us by going through the user flow in order to match you with companies that provide clean energy solutions, which requires us to share your organization and some of your preferences with those companies. We will ask your permission before sharing your name, email address, and/or phone number.
Developers, we use the information you provide us to personalize your experience on the platform.
For both groups of users, we use your data as the basis of your account on the Station A platform. As we add more features and services, you will have access to your account information through the platform. You will eventually be able to view, update, and delete this information. Today, if you wish to perform any of these actions, please contact us directly.
Station A may use your email address, organization, account type, and name to alert you to new Station A features. We are expressly allowed to send you these types of electronic communications, though we will always strive to make them relevant, interesting, infrequent, and brief. We may also use your information in aggregate for internal analyses of the geographic and industry landscape of our user base.
Station A may use your data to evaluate and improve internal algorithms. For example, expressed interests in products may one day serve as training data for a model that predicts customer appetite for different clean energy solutions. We may use data that you provide to train estimation models, which produce results that other users can see.
Station A uses your IP address, browser model, and operating system in order to learn how to optimize our products to our users and for our own security monitoring, to protect ourselves from malicious actors.
How do we secure your information?
Station A takes security of data very seriously. We store your personal information in a cloud-hosted database that is only accessible from the Station A infrastructure. This database is protected using industry-standard encryption-at-rest technologies, including AES256, and all data is transmitted to our servers securely using SSL/TLS certificates.
How do we share your information with third parties?
Energy users, as stated above, we share your business/organization name, any addresses you express interest in, and any products that you express interest in with third party clean energy companies so that they can provide clean energy product offerings to you. We will ask your permission to connect you with these companies, and may share your name, email address, and/or phone number with them if you instruct us to.
Developers, we do not currently have any features through which we will expose any of your information to other users. We may introduce features that make your presence on the platform known in the future, in which case we will notify you of that change.
How long do we retain information?
Given that the energy system is constantly changing, and new products are continually being brought to market, clean energy opportunities may arise for you at some point in the future. As such, Station A retains user data in perpetuity until you ask that Station A delete it.
How will we notify you of changes to this policy?
If we choose to modify this policy, we’ll notify you beforehand and give you the opportunity to review the revised policy before deciding whether to opt into it or not.
How can users control their information that we have stored?
You can email email@example.com at any time in order to:
- Request a record of all information we have stored pertaining to you
- Correct any errors in our data pertaining to you
- Ask that all data pertaining to you be deleted
You can expect us to carry out any of these actions that you request in a timely manner.
Station A is GDPR-Compliant
Station A takes data privacy very seriously. We also aspire to be the global platform for clean energy development, which includes expanding to serve European energy markets. For both of these reasons, we choose to comply with the European Union’s General Data Protection Regulation (“GDPR”). Below, we address some of the specific issues required by GDPR.
Station A is a ‘Data Processor’, and the customer is the ‘Data Controller’
Station A uses customer data, but a customer has the full legal right to control how that data is used and to instruct Station A to delete their data.
Our contact information
Any requests relating to data stored by Station A can be sent to firstname.lastname@example.org
Your rights under the GDPR
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
How do we transfer information internationally?
Wherever in the world you use Station A, your data will be transferred to, stored in, and processed in the United States. We do not currently transfer data outside of the United States, but we reserve the right to transfer, store, and process information outside of the United States in the future.
What is our legal basis for processing information?
We process your information under option (a) of Clause 1, Article 6 of the GDPR:
The data subject has given consent to the processing of his or her personal data for one or more specific purposes;